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A better way than taking orders on WhatsApp
WhatsApp is how most small businesses take orders. It works, but every order costs time: reading messages, asking for the address again, adding up the bill and writing it by hand.
What goes wrong with WhatsApp orders
- Orders arrive as long chats and voice notes, and items are missed.
- Staff ask for the address every time, even from regular customers.
- The bill is calculated by hand, and mistakes cost money.
- During busy hours messages wait unanswered and customers order somewhere else.
- There is no record of what each customer ordered before.
What changes with your own ordering website
- The customer picks items from your menu with the correct prices.
- The total, delivery charge and tax are calculated automatically.
- The address is saved after the first order.
- The order arrives complete in your panel, ready to print.
- You keep a list of your customers and their order history.
You can still use WhatsApp
You do not need to stop using WhatsApp. Send customers your website link in the chat, put it in your WhatsApp profile, and print the QR code on your menus and bags. Customers who still call or message can be entered as a phone order in the same panel.
Try it with your own customers
Request a free trial and see how many of your regular customers prefer ordering this way.